The IBK emphasizes protection of individual customer information and complies with individual information protection guidelines laid out by laws on promotional use of information and communication network and information protection that the Ministry of Information and Communication established.

The bank is collecting personal information to a minimum degree to provide optimal services to its members. In addition, the bank follows individual information protection guidelines it established on its own to keep customers' personal information under safe and efficient control.

Purpose of collecting eprsonal information

  • The bank is collecting only essential customer information regarding customer name, resident registration nunmber, home address, telephone number and e-MAIL address and will continue to stick with it.

Collected information items

  • The bank is collecting only essential customer information regarding customer name, resident registration number, home address, telephone number and e-MAIL address and will continue to stick with it.

Personal information maintenance and usage period

  • As long as customers can access services providedd by IBK, the customer's personal information will be kept under safe control by the bank and will be in use in accordance with the law until the customer asks for revocation.

  • The bank will not provide or leak the customer information to the 3rd party without consent except when the law allows us to do so.

Technical measures for personal information protection

  • In order to protect customer's personal information, IBK has installed firewall system designed to ward off outside intruders as well as intrusion detection system to constantly monitor illegal access.

  • In addition, the bank ensures its system and data can be backed up consistently as a precaution against disaster and thereby keeps its services safe and stable.

Managerial measures for personal information protection

  • The bank restricts the number of people responsible for personal information management to minimum in an effort to strengthen customers' privacy and installed internal security system to monitor those responsible.

  • In addition, the bank is emphasizing thorough compliance with security guidelines mentioned above by frequently providing education programs to employees.

Cookie Management

  • The bank is partially operating cookie to provide better services.

  • Cookie represents a small amount of information that the bank sends to user's web browser to preserve basic setup information on customer's website.

  • You can make a choice of cookie.

  • You can permit all cookies among your web browser options, identify if permitted cookie is saved every time or refuse to save it.

  • Your refusal of cookie setup may cause you not to access services that require cookie setup.

Others for personal information protection

  • Customers' personal information is under protection by password.

  • Customers should take cautions against the leak of ID, password and secret information.

  • Please be careful not to expose your ID and password to others.

Person in charge/Manager of personal information management

  • Person in charge of personal information management
    Department: Department of IT Global Development at IBK
    Name: Section Chief Kim Namhwan
    Telephone Number 31-229-2348

  • Manager of personal information management
    Department: Department of IT Global Development at IBK
    Name: General Manager Kim Younheek
    Telephone Number 31-229-2021